For returns & refunds in the US and Canada, you can return any new and unused products within 120 days of delivery for a full refund of the cost of the goods only.
US: contact us to let us know which items you are returning, and we will email you a pre-paid UPS label for the return.
Canada: Please post the items you're returning to the address below. Sadly we can't refund the costs of returning your order to us from Canada. We recommend getting proof of postage in case your parcel goes astray.
LoveKnitting c/o DMF, STE 2, 4774 Park 370 Blvd, Hazelwood, MO 63042-9914