If you've used the search function and can't find what you're looking for, please get in touch here. This will send an email to our Smiles team, who will email you back as soon as possible.
Alternatively if you'd rather phone us, you can call us on the telephone number below:
Speak to the US team (toll-free) at: 1-866-606-1023
(9 AM–5 PM EST Monday–Friday)
We call our wonderful customer service the Smiles Team because they work tirelessly to make sure our lovely customers get all the help and advice they need.
The team usually answer all queries within 24 hours, but sometimes when we're really busy it takes us a bit longer but we promise we'll let you know if this is the case.