How do I change my order? Edward Griffith (CEO) July 16, 2018 00:02 Updated Follow Unfortunately I can’t add to, edit or remove from an order once it has been placed. If you’ve ordered something wrong, you can return it for a full refund once it arrives. See also: How do I return something?How do I cancel my order? Related articles How do I cancel an order? How do I contact the Smiles team? What is your returns policy if I changed my mind? Can I reorder from a previous order? How do I check what I ordered previously? Comments 0 comments Article is closed for comments.