Our aim is to delight you when you receive your LoveKnitting package - both with great service and beautiful packaging.
Monday through Friday, orders are usually processed and shipped by the next business day. You will receive a shipping confirmation email as soon as your order is packed and ready to depart our warehouses.
During extremely busy periods, it may take an extra day or two to prepare your order. But it will always be carefully packed and beautifully wrapped with love from our team.
Most of our packages arrive within 10 business days (not including Saturdays, Sundays or public holidays) after dispatch. If your package has not arrived after 10 business days please contact us and a member of our Smiles Team will be happy to help.
Please be aware that some orders might be shipped in two different packages which may arrive a few days apart, as some of our specialty yarns may be sent from our UK warehouse. You can find information about orders from sent from our UK warehouse here.
Unfortunately, we are currently unable to ship to the following countries:
Aland Islands, Botswana, Brunei Darussalam, Costa Rica, Eritrea, Falkland Islands (Malvinas), French Polynesia, French Southern Territories, Jamaica, Jordan, Korea (North), Lao PDR, Macao, SAR China, Nepal, Netherlands Antilles, Norfolk Island, Panama, Réunion, Saint Vincent and Grenadines, Swaziland, US Minor Outlying Islands, Vanuatu, Virgin Islands, US, Wallis and Futuna Islands, Yemen, Zimbabwe, Afghanistan, Albania, Algeria, Antigua and Barbuda, Argentina, Aruba, Bahamas, Bahrain, Bangladesh, Barbados, Bermuda, Bosnia and Herzegovina, Brazil, British Virgin Islands, Cayman Islands, Chile, China, Colombia, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Faroe Islands, Fiji, French Guiana, Ghana, Gibraltar, Greenland, Guam, Guatemala, Haiti, India, Indonesia, Kazakhstan, Kenya, Kuwait, Lebanon, Macedonia, Republic of, Malaysia, Martinique, Mauritius, Mexico, Montenegro, Morocco, Namibia, New Caledonia, Nigeria, Oman, Pakistan, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Saudi Arabia, Serbia, Seychelles, Thailand, Trinidad and Tobago, Turkey, Turkmenistan, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Venezuela (Bolivarian Republic), Viet Nam, Zambia.