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International delivery

International delivery times

Please bear in mind that tracking is not standard for international delivery.

Monday through Friday, orders are usually processed and shipped by the next business day.  You will receive a shipping confirmation e-mail as soon as your order is packed and ready to leave us.

Most of our packages arrive within 10 business days (not including Saturdays, Sundays or public holidays) after dispatch; please be aware that some orders might be shipped in two different batches which may arrive a few days apart.

If the delivery time to your country is not listed when you checkout, please contact us and a member of our Smiles Team will be happy to help.


Canada

Delivery typically takes seven to ten working days to arrive, but can be delayed at customs, particularly for orders from our UK warehouse that may have to undergo additional checks or be subject to import tax. If you are concerned, please contact us and a member of our Smiles Team will be happy to help.

Rest of the world
If you haven't received your package after fourteen working days, please contact us and a member of our Smiles Team will be happy to help.

Delays to Delivery
Please bear in mind that any local holidays or adverse weather may affect delivery times.

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