Help Center

Account Dashboard

In your Account Dashboard you'll find all information about your account. To go to your Account Dashboard, please click on 'Account' in the top right drop-down menu.

For easy access we have divided your data into the following sections:

  • My Profile
  • Account Information
  • Address Book
  • My Orders
  • Email Preferences
  • My Pattern Library

To find out more about the different sections, click on the individual links above or view our short info below. (You need to be logged in to used the links provided below).

My Profile

Join our with community of makers and create a 'Profile'! Upload a picture of yourself, write a short bio, list your craft skills and share your website or social media. A fun way to connect with other makers!

Account Information

In your 'Account Information' you can view and edit your saved name and email address or change your password.

Address Book

In your 'Address Book' section you can view and edit your saved billing and delivery addresses, add new ones or set your default address.

My orders

Here you can view your detailed 'Order History'. Use the list to find your previous order and click on 'view order', this will prompt you to the status of your order, delivery address, your choice of payment and list all items.

You can also use our 're-order' option, just click on the link next to your order and all items in this order  will appear in your basket. Then you can adjust number of items and add or delete as you like, shopping made easy!

Email Preferences

In this section you can edit your 'Email Preferences' regarding community notifications or newsletter subscription preferences.

My Pattern Library

In 'My Pattern Library' you can save and organize all your lovely patterns! Simply explore our pattern section here and add free patterns for later use. If you order patterns they will also be stored here for easy access! Your pattern library is accessible from any device, so you can view, download or print-out.

You can use it with our new LoveKnitting App for iPad and iPhone, too!

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