Orders delivered from our UK warehouse to a UK address will usually be sent using a tracked service. You will receive details in your shipping confirmation email.
Orders delivered from our US warehouse are tracked on entry to the UK. If you would like to check on the progress of your parcel please allow at least 4 working days before contacting our Smiles Team
If your International order is eligible for tracking, details will be included in your shipping confirmation email.
If you have any concerns about the whereabouts of your parcel please do not hesitate to get in touch.