Help Centre

Where do I enter my discount code?

On the basket page before checkout, you'll find a box that says 'Have a discount code?' Simply enter your code in that box (don't include any spaces) and press 'Apply' before continuing to checkout. 

You can only use one code at a time and some restrictions may apply,  generally they can't be used in conjunction with sale items and will include a minimum spend, some items may be excluded from offers or promotions.  If you want to check the full terms for a promotion code please do not hesitate to contact us  or check our terms and conditions here Terms of Use

If you haven't received the new subscriber discount code, please check your spam or junk folder as they do sometimes get caught there.

Was this article helpful?
1 out of 2 found this helpful
Have more questions? Send us a message


  • Avatar
    Jalaina Gallagher

    how can I get a discount?

  • Avatar

    Hi Jalaina, You can find our current promotions in our newsletter and on our site on the homepage.

  • Avatar
    Pauline Tcharkhoutian

    I ordered $65 worth of yarn on Friday September 1st and DK20 or DK15 coupon codes didn't work. I gave up and ordered without the coupon.

  • Avatar

    Hi Pauline

    I'm so sorry the coupon code didn't work for you! Can you please reply to the email I have sent you with your order number, and we will try to resolve this for you.

  • Avatar
    Esther Mcdade

    I ordered £42.50 worth of wool on 14th sept put the discount code yarnparty and the 20% did not come off.

  • Avatar

    Hello Esther,
    As I can see our agent is in contact with you be e-mail, resolving this issue.
    Best wishes,

Powered by Zendesk