Help Centre

UK delivery times

Our aim is to delight you with our delivery service and beautiful packaging. We have several postage rates for UK deliveries. For orders under £10.00 we charge £3.95. Over £10.00 we charge £2.95 for standard delivery and if you spend over £25, standard postage is completely FREE!

 If your order contains only pattern leaflets, we charge a reduced rate of £1.50 (for up to 10 pattern leaflets) and will send your patterns first class Royal Mail.

Standard deliveries usually take 3-5 working days to arrive after dispatch within the UK but if you need your supplies even sooner, our fantastic Priority Delivery (1-2 working days) service is available for £4.95.

We endeavor to dispatch all orders by the next working day. During extremely busy periods, it may take an extra day or two to dispatch your order. However, you can be assured that it will always be carefully packed and beautifully wrapped with love from our team.

As soon as your order is ready to be shipped from our warehouse you will receive a shipping confirmation e-mail.

If you have any problems at all, please contact our customer services team who'll do everything they can to make it right!

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    Norma Ritchie

    I just wanted to know how long it takes my order to come to Australia. Norma. Ritchie

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    Hi Norma, delivery to Australia is usually within 10 working days.

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    Janet Febvre

    my daughter in Alberta has a new baby, if I order from UK, can the item(s) be sent to her and could I download the pattern too or instead of her?

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    Hi Janet , You can enter a different delivery address to your billing address and send the yarn to your daughter. The pattern will be accessible from your loveknitting account . Please get in touch if you need any further help.

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    Dheeraj Mamak

    order no 1600047381

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    HI Dheeraj, Delivery to the US is usually within 10 business days but can occasionally take a little longer. I am afraid that tracking is not standard for parcels from our UK warehouse. A member of the team will be in touch shortly with further details about your order.

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    Lorna Milne

    Lorna milne .my order. Was placed more than 5days ago have still not received it yet

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    Hi Lorna, I'm sorry your order hasn't yet arrived, i'll be in touch shortly via email with further details.

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