If you’re trying to pay but having a problem at checkout, please check that we accept the type of card that you would like to pay with. You can find your payment options here. Please also double check that your details, including postcode, are all entered correctly.
Otherwise, please ensure that there isn’t an issue with your bank that is stopping the payment. I know these are boring solutions but usually payment issues are due to the bank!
If that’s not the issue, my team will see if there’s anything they can do to help you resolve the problem. Contact Smiles here.