How do I change my order? Edward Griffith (CEO) September 16, 2018 11:56 Updated Follow Unfortunately I can’t add to, edit or remove from an order once it has been placed. If you’ve ordered something wrong, you can return it for a full refund once it arrives. See also: How do I return something?How do I cancel my order? Related articles How do I cancel an order? How do I contact the Smiles team? How do I return something? I received the wrong item in my order Where is the sweet in my pink parcel? Comments 0 comments Article is closed for comments.